Inquiry About Free RAM Reduction in Aternos via Medal Partnership

Posted about 1 month ago by John Anthony Chavez

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John Anthony Chavez

Hello Medal Support Team,

I noticed an issue regarding the free RAM I claimed through your partnership with Aternos. Initially, I was able to claim 2500 MB of RAM, but after some time, the allocated RAM gets reduced to 2000 MB without any changes or additional actions on my part.

Could you please clarify if this is a normal occurrence or if there’s an issue with the system? Any guidance would be greatly appreciated.

Thank you for your assistance.

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Amanda P

Amanda P posted 29 days ago Admin Best Answer

It seems to be an issue with smaller laptop screens, our developer team is working on relocating the quest bar and moving it somewhere it won't get cut off. I will be sure to update here when that has gone through.

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Amanda P

Amanda P posted 29 days ago Admin Answer

It seems to be an issue with smaller laptop screens, our developer team is working on relocating the quest bar and moving it somewhere it won't get cut off. I will be sure to update here when that has gone through.

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Amanda P

Amanda P posted 29 days ago Admin

They will appear in the quest tab on the right hand side. If you do not see it, you might need to resize your Medal window.

I do believe the Ram update only lasts for a week, after the week is up, you should get a new quest in Medal to claim more RAM. 

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K

Khai Dang Tuan posted 30 days ago

how to see quest bar in medals?

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K

Khai Dang Tuan posted 30 days ago

how to see quest bar in medal?

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Brandon Cohen

Brandon Cohen posted about 1 month ago Admin

Hey John,


What's your Medal username?

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