Why cant my clips go over 15 seconds?

Posted 21 days ago by angelica nahaku

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angelica nahaku

Every time I try to clip something, it won't go over 15 seconds. I've tried to press the 30 seconds option and the one minute option but they won't work. I've even restarted the app twice. Help!!!

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Washington Neto

Washington Neto posted 18 days ago Admin Best Answer

You may have a Custom Game Settings enabled for the game you are trying to Clip that has a different setup from your Global Settings:


Could you try removing that Custom Setting? To do that, go to Medal's Settings > Custom Game Settings then Select the Game's Preset, scroll down and click on the Delete button on that Game Preset's page.

Please let us know your results!

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Washington Neto

Washington Neto posted 18 days ago Admin Answer

You may have a Custom Game Settings enabled for the game you are trying to Clip that has a different setup from your Global Settings:


Could you try removing that Custom Setting? To do that, go to Medal's Settings > Custom Game Settings then Select the Game's Preset, scroll down and click on the Delete button on that Game Preset's page.

Please let us know your results!

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