I no longer have access to medal

Posted 12 days ago by Elsa Bvq

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Elsa Bvq

I realized that my clip button no longer worked, so I wanted to open Medal but it was impossible, the application turned into a file and I couldn't uninstall or reinstall it.

My PC shows me an error message saying that Medal cannot be installed and when I go to my control panel to uninstall it it tells me that it is already uninstalled but it is impossible to reinstall it?

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Amanda P

Amanda P posted 10 days ago Admin Best Answer

Can you try following the purge instructions and see if you can re-install it?
https://support.medal.tv/support/solutions/articles/48000922105-how-to-purge-medal-for-a-clean-installation

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Amanda P

Amanda P posted 10 days ago Admin Answer

Can you try following the purge instructions and see if you can re-install it?
https://support.medal.tv/support/solutions/articles/48000922105-how-to-purge-medal-for-a-clean-installation

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