Hey everyone, so, i was having this weird bug that when i was playing and opened the Medal App the medal screen would become some kind of blue, no buttons, no nothing only a black-blue screen.
After i contact the support, trying many things the only option was to purge medal and do a fresh install, and it worked.
But after that, some clips were stuttering for no reason (good fps, good frame times, everything seemed alright), thanks to the support who told me to try to disable the HAGS, now it's working perfectly.
Thanks to Amanda and Brandon from the Medal Support Team.
1 Votes
Brandon Cohen posted
4 months ago
AdminBest Answer
Glad we were able to help!
For anyone else looking for a solution to stuttering or laggy clips, we recommend trying to disable HAGS (Hardware Accelerated Graphics Scheduling). Directions are in this article.
0 Votes
3 Comments
Sorted by
Lee Bposted
6 days ago
Admin
You might have a different issue. Best thing to do is to create a ticket for us to investigate your logs. You may want to check this article on disabling anti Anti-Aliasing if you are on nvidia.
0 Votes
R
Roninposted
7 days ago
I did that and it still won’t work and all my good clips are just pointless it just started too.
0 Votes
Brandon Cohenposted
4 months ago
AdminAnswer
Glad we were able to help!
For anyone else looking for a solution to stuttering or laggy clips, we recommend trying to disable HAGS (Hardware Accelerated Graphics Scheduling). Directions are in this article.
Hey everyone, so, i was having this weird bug that when i was playing and opened the Medal App the medal screen would become some kind of blue, no buttons, no nothing only a black-blue screen.
After i contact the support, trying many things the only option was to purge medal and do a fresh install, and it worked.
But after that, some clips were stuttering for no reason (good fps, good frame times, everything seemed alright), thanks to the support who told me to try to disable the HAGS, now it's working perfectly.
Thanks to Amanda and Brandon from the Medal Support Team.
1 Votes
Brandon Cohen posted 4 months ago Admin Best Answer
Glad we were able to help!
For anyone else looking for a solution to stuttering or laggy clips, we recommend trying to disable HAGS (Hardware Accelerated Graphics Scheduling). Directions are in this article.
0 Votes
3 Comments
Lee B posted 6 days ago Admin
You might have a different issue. Best thing to do is to create a ticket for us to investigate your logs. You may want to check this article on disabling anti Anti-Aliasing if you are on nvidia.
0 Votes
Ronin posted 7 days ago
I did that and it still won’t work and all my good clips are just pointless it just started too.
0 Votes
Brandon Cohen posted 4 months ago Admin Answer
Glad we were able to help!
For anyone else looking for a solution to stuttering or laggy clips, we recommend trying to disable HAGS (Hardware Accelerated Graphics Scheduling). Directions are in this article.
0 Votes
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