hello, I'm having a problem installing Medal. I watched 2 videos to reinstall it but I can't do it. Can you help me?
0 Votes
Lee B posted
2 months ago
AdminBest Answer
Do you encounter any errors? If so, please restart your computer and try reinstalling again. If it's still the same, You may need to purge Medal for a clean installation. It seems that Medal may have some files that are not working properly: It is very important to follow these instructions on the article or video. Once you purge the app, restart your PC, and then install the app again!
Please make sure to restart your computer before trying to re-install.
0 Votes
2 Comments
Sorted by
W
Widawski Wiktorposted
12 days ago
When I try to install it turns into a opera (my browser) file and when I try to open it, it takes me to my browser and reinstalls the same thing.
0 Votes
Lee Bposted
2 months ago
AdminAnswer
Do you encounter any errors? If so, please restart your computer and try reinstalling again. If it's still the same, You may need to purge Medal for a clean installation. It seems that Medal may have some files that are not working properly: It is very important to follow these instructions on the article or video. Once you purge the app, restart your PC, and then install the app again!
hello, I'm having a problem installing Medal. I watched 2 videos to reinstall it but I can't do it. Can you help me?
0 Votes
Lee B posted 2 months ago Admin Best Answer
Do you encounter any errors? If so, please restart your computer and try reinstalling again. If it's still the same, You may need to purge Medal for a clean installation. It seems that Medal may have some files that are not working properly: It is very important to follow these instructions on the article or video. Once you purge the app, restart your PC, and then install the app again!
You can watch this video for instructions: https://www.youtube.com/watch?v=Yqehy5NK5Jg
Or you can follow this article: https://support.medal.tv/en/support/solutions/articles/48000922105-how-to-purge-medal-for-a-clean-installation
Please make sure to restart your computer before trying to re-install.
0 Votes
2 Comments
Widawski Wiktor posted 12 days ago
When I try to install it turns into a opera (my browser) file and when I try to open it, it takes me to my browser and reinstalls the same thing.
0 Votes
Lee B posted 2 months ago Admin Answer
Do you encounter any errors? If so, please restart your computer and try reinstalling again. If it's still the same, You may need to purge Medal for a clean installation. It seems that Medal may have some files that are not working properly: It is very important to follow these instructions on the article or video. Once you purge the app, restart your PC, and then install the app again!
You can watch this video for instructions: https://www.youtube.com/watch?v=Yqehy5NK5Jg
Or you can follow this article: https://support.medal.tv/en/support/solutions/articles/48000922105-how-to-purge-medal-for-a-clean-installation
Please make sure to restart your computer before trying to re-install.
0 Votes
Login to post a comment