Check if using a VPN to download/update Medal helps
If that does not work, then you will need to create a Support Ticket to the team can investigate further or to directly send you the recorder folder so you can extract it manually on your PC.
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1 Comments
Washington Netoposted
24 days ago
AdminAnswer
Hey Thomas! That sounds like the recorder part of Medal is not available on your PC.
Check if using a VPN to download/update Medal helps
If that does not work, then you will need to create a Support Ticket to the team can investigate further or to directly send you the recorder folder so you can extract it manually on your PC.
Long story short, I've tried the following solutions already:
Restarting Medal
Repairing Medal
Reinstalling Medal
Purging and reinstalling Medal
Restarting my PC
Creating exceptions for Medal in my antivirus
Installing Medal from my user folder
Running Medal in early access mode
Installing Medal with a VPN
Trying both HDMI ports on both my motherboard and monitor
I've tried the following games but none have worked with Medal:
Halo MCC
Sea Of Thieves
Minecraft Java and Bedrock
Titanfall 2
Roblox
Nier Automata
Cyberpunk 2077
It shows "no-options" whenever I try to select what monitor I want Medal to focus on.
0 Votes
Washington Neto posted 24 days ago Admin Best Answer
Hey Thomas! That sounds like the recorder part of Medal is not available on your PC.
As you might have hear before, sometimes antivirus deletes the whole recorder from Medal's install folder and that basically breaks the recorder, since there is no recorder to run. Also, VPNs and firewalls can block Medal from downloading the recorder properly (the ISP Three Home Broadband from UK had some issues connecting to certain websites that uses Akamai: https://community.three.co.uk/t5/Broadband/Intermittent-connection-issues-loading-changing-site-secure-connection-failed-site-can-t-be-reached/td-p/20313/page/17)
The fix for this is usually easy:
If that does not work, then you will need to create a Support Ticket to the team can investigate further or to directly send you the recorder folder so you can extract it manually on your PC.
0 Votes
1 Comments
Washington Neto posted 24 days ago Admin Answer
Hey Thomas! That sounds like the recorder part of Medal is not available on your PC.
As you might have hear before, sometimes antivirus deletes the whole recorder from Medal's install folder and that basically breaks the recorder, since there is no recorder to run. Also, VPNs and firewalls can block Medal from downloading the recorder properly (the ISP Three Home Broadband from UK had some issues connecting to certain websites that uses Akamai: https://community.three.co.uk/t5/Broadband/Intermittent-connection-issues-loading-changing-site-secure-connection-failed-site-can-t-be-reached/td-p/20313/page/17)
The fix for this is usually easy:
If that does not work, then you will need to create a Support Ticket to the team can investigate further or to directly send you the recorder folder so you can extract it manually on your PC.
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