[SOLVED] On Device Clips stop loading after 30 Clips in the Library

Posted 7 months ago by Anchevauls Walker

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Anchevauls Walker

Hello!
This seems like a *really weird* bug. I've saved thousands of clips to Medal before, but for some reason, I can't access any of them. It seems like whenever I edit and publish a clip, all of the clips before are not showing up. 

I have no settings enabled for auto upload or auto delete. I also have almost 500GB of storage used on my hard drive, so they have to still be there.

Is anyone else having this issue? Is this solvable?
Thanks!

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Washington Neto

Washington Neto posted 7 days ago Admin Best Answer

Are you using an Ultra Wide monitor?

Currently, our library has a bug that only displays a limited number of clips on ultra-wide monitors.


Our devs are already informed about this and are working on a fix!


As a workaround, please resize your window until you can see a scrollbar. This should fix the issue and display all your clips again.


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Washington Neto

Washington Neto posted 7 days ago Admin Answer

Are you using an Ultra Wide monitor?

Currently, our library has a bug that only displays a limited number of clips on ultra-wide monitors.


Our devs are already informed about this and are working on a fix!


As a workaround, please resize your window until you can see a scrollbar. This should fix the issue and display all your clips again.


1 Votes

R

Relyt posted 11 days ago

 this same situation is happening to me. did you ever find a solution?


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A

Anchevauls Walker posted 7 months ago

Nice support there!

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