How to whitelist Medal in Malwarebytes

Modified on Wed, 8 May at 4:42 PM

Learn how to ensure uninterrupted Medal usage by excluding it from Malwarebytes anti-virus scans. Follow these simple steps to optimize your gaming experience without interference from security software.

First off, we need to restore the file that was blocked.
Open the Detection History.
Find MedalEncoder.exe, check the tick box to select it and click Restore.
Next, select Allow List in the navigation bar and then select Add.
On the next screen, choose Allow a file or folder.
Next, choose Select a folder
In the file path, type %localappdata%\Medal, then click Select Folder. 
Finally, for the Exclusion rules, choose Exclude from all detections.

If you are still having an issue, please submit a ticket here for assistance.

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