clips are weird

Posted 8 days ago by Nexocity

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Nexocity

hi, my clips are always only 5 seconds long and have no sound and idk why. i also checked the settings and everything there is fine. also when i watch my clip its always the wrong scene.

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Nexocity posted 4 days ago Best Answer

i checked again and it works now. thanks for the help anyways

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Nexocity posted 4 days ago Answer

i checked again and it works now. thanks for the help anyways

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Brandon Cohen

Brandon Cohen posted 8 days ago Admin

Can you send us yours logs so we can investigate what's going wrong?  https://support.medal.tv/support/solutions/articles/48000922114-how-to-send-medal-logs

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