Medal Quests FAQ

Modified on Mon, 23 Jun at 11:10 AM - By Washington Neto

TABLE OF CONTENTS

What are Medal Quests?
Where to find the Quests in the app?
Frequently Asked Questions

What are Medal Quests?

Medal Quests are small partnerships with game developers where the user can win rewards by using Medal while playing that game. Quests change constantly, so we recommend keeping an eye on them, as your favorite game could be the next partnership soon!

Where to find the Quests in the app?

Medal Quests will only appear on the Home page and can be located at the top-right of that page.

In-app screenshot of Medal's Home Page with Quests located on the top-right

Frequently Asked Questions

You can check our main Quest website to know more about the quests here: https://quests.medal.tv/

If you still have any issues with the current quests, please check the list below:

Minecraft Quests FAQ

Here is all the information about Minecraft Quests on Medal

These quests are only available for Java players. Bedrock players can join the server, but the quest will not get any progression.

Light as a Feather

You will need to have Feather's Client installed on your PC to start this Quest.

Aternos Quest

This Quest is related to the Aternos Giveaway for a Server RAM Boost.

Question: How to claim your RAM boost?

Answer: Follow this small guide.

Use Medal to clip Minecraft at least once
Navigate to the Quests sidebar on the Medal desktop app
Enter your Aternos server IP in the Download More Ram Quest
Click Activate, then Done!
You can now go to your server dashboard on Aternos https://aternos.org/server and view your active RAM boosts.

Question: How much extra RAM can you get?

Answer: Each boost will add +500MB of RAM to your server. You can have up to 5 boosts active on one server, which means an extra 2.5GB of RAM. So make sure to tell your friends!

Question: How long will the extra RAM last?

Answer: Each boost lasts for 7 days. After 7 days, as long as you continue clipping Minecraft using Medal, you can claim another boost!

Roblox Quests FAQ

Here is all the information about Roblox Quests on Medal

UGC Quest

These Quests' rewards are limited to User Generated Content that can be used on Roblox.

Question: Why am I getting an error when I try to connect my Roblox account on Medal?

Answer: This error is likely because your Roblox account is under 13, and due to Roblox TOS you won't be allowed to connect your account.

Question: I completed the quest requirements for a UGC item, where do I go to claim it?

Answer: Go to the Medal Hub Experience (https://www.roblox.com/games/97365084040300/Medal-Hub) and head to the claim area to claim your item.

Question: The item is out of stock but the quest is still up on Medal, am I still able to earn the UGC item?

Answer: No, once the item is out of stock it can no longer be redeemed.

Question: How can I join ACG Group?

Answer: You can join it at this link: https://www.roblox.com/communities/15706535/Avatar-Creator-Games#!/about

Question: I got the in-game badge but it doesn't appear on Medal, what do I do?

Answer: There is a delay due to Roblox's rate limit. The badge update can take up to 30 minutes.

Question: I cannot join Medal TV's group on Roblox, what do I do?

Answer: Roblox has a limit of 100 groups per account. Check if you don't have any extra groups there and then try again.

Question: My clips are not counting towards the Quest?

Make sure the Roblox experience is being detected and attached on each of your clips. Also, make sure you're clipping the correct Roblox experience required for the quest. If it doesn't register clips, try to close Roblox and launch it using the button on the quest.

Bobux Quest

A Roblox quest to earn Robux to use anywhere on the platform.

Question: I claimed the GET BOBUX quest. When will I get my Robux?

Answer: You will get your Robux within the next 21 days after completing the quest. Each quest has its own waiting time.

You need to be in the Medal TV Roblox group for at least 14 days to receive the Robux.

Question: It's been over 2 weeks, and I haven't received the Robux?

Answer: If you leave the Roblox group, disconnect or delete your Medal account before the 14 days, we will not be able to send you the Robux.

It is also important to know that, even if it is more than 21 days, it can take some extra time due to Roblox's API limiting how many rewards go out every day. This is a limit that Medal cannot overcome.

Robux Rampage

The Biggest event on Medal so far. 1 quest a day, every day! More information about the Robux Rampage quests on this Blog: https://medal.tv/blog/posts/robux-rampage-earn-robux-in-june

Question: What time will the new quest start?

Answer: Each daily quest will drop at a random time on the hour between 7:00AM and 5:00PM PST.

Question: How come my clips aren’t counting towards the quest?

Answer: Make sure your Medal recorder app is fully updated, and try launching the Roblox game from the Quest UI button

Question: When will I receive my reward from the quest?

Answer: Expect up to 21 days for rewards to be sent out (because you must be in the Medal Roblox group for at least 14 days), but if you’ve already been in the group, then you can expect it within 3-5 days! This time window is for each quest separately.

Question: When will the winners for the Clip competition be announced?

Answer: On the following Monday after each week! Medal staff will reach out to winners via Medal DMs to claim their prize.

Question: Is there a limit to how many times I can enter the Clip competition?

Answer: There is no limit, and you can enter as many times as you’d like! However, botted/spam accounts will be forfeited; no cheating!

Question: The ‘Start Quest’ button is greyed out after I completed the quest requirements. How can I claim?

Answer: Make sure your PC’s time settings are set to automatically use the correct time and timezone for your country.