So I moved my Medal file inside another file and then the videos are still perfectly fine in my file but not in the app on my PC I think something happened when I moved it as I moved the file after.
Washington Neto posted
18 days ago
AdminBest Answer
Since you have moved the Clips' files, you might have desynced the Library List used by Medal to show the Clips on Medal's Library. If you have moved them, please return them to the previous folder and restart Medal, this should fix the issue.
Since you have moved the Clips' files, you might have desynced the Library List used by Medal to show the Clips on Medal's Library. If you have moved them, please return them to the previous folder and restart Medal, this should fix the issue.
So I moved my Medal file inside another file and then the videos are still perfectly fine in my file but not in the app on my PC I think something happened when I moved it as I moved the file after.
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Washington Neto posted 18 days ago Admin Best Answer
Since you have moved the Clips' files, you might have desynced the Library List used by Medal to show the Clips on Medal's Library. If you have moved them, please return them to the previous folder and restart Medal, this should fix the issue.
You can also check our Support Article on How to move your Local Clips to other Folders/Drives for a better in-depth guide on moving Clips on Medal.
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Jaden Jabri posted 17 days ago
Hey, so I made a new folder, and you can see the image below. It does not make sense to me, even though I tried it two or three times.
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Washington Neto posted 18 days ago Admin Answer
Since you have moved the Clips' files, you might have desynced the Library List used by Medal to show the Clips on Medal's Library. If you have moved them, please return them to the previous folder and restart Medal, this should fix the issue.
You can also check our Support Article on How to move your Local Clips to other Folders/Drives for a better in-depth guide on moving Clips on Medal.
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