Medal not clipping

Posted 14 days ago by Hunter Burroughs

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Hunter Burroughs

Recently my medal has stopped clipping. It's like one day I woke up and it just not longer worked. I'm not out of storage and I've tried running as admin and repairing/reinstalling and still nothing. Really dont know what else to even try.

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Washington Neto

Washington Neto posted 9 days ago Admin

I'm sorry to hear you've been having issues getting Medal set up. Just to clarify, do you see the name of the game in the top left of Medal's Client? It should look something like this:



If Medal is not detecting the game, send us your Medal Logs so we can investigate that for you!

Step 1: Click the ? button to get to Help & Support page
Step 2:Click on Scan Logs and Medal will find all the available Logs as folders.
Step 3:Type on the Message Box below the Logs' folders, then copy and paste the next line of text into the text box.
Issue: Cannot auto detect my game
Step 4: Select Send Logs and they will go straight to us to investigate

We will be waiting for your response!

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