Medal is whitelisted in most big anti-virus software, but sometimes, things happen, and Medal may get picked up as a virus from your virus-protection software.
Why would Medal be detected as a virus? Is it not safe?
Medal is 100% safe!
Anti-Virus programs look for patterns that common virus' show and rely on a database to know what programs are and are not safe. If a program is not in the database, the anti-virus defaults to thinking it is a virus, even when it is 100% safe to use.
This is known as a false-positive.
Medal injects into your games so that it can give you an overlay and capture your gameplay. Injection is a common method for recorders, mods and other programs (EG. BakkesMod for Rocket League) and this is what the anti-virus finds.
If you discover that Medal is being detected as a virus within your protection software, let us know! We can reach out to the virus-protection teams to get Medal whitelisted, but this can take time.
How can I whitelist Medal?
Click on the Anti-Virus name that you are using to be taken to a guide:
| Windows Defender |  |
| Avast! |  |
| AVG |  |
| BitDefender |  |
| Malwarebytes |  |
| TotalAV |  |
| Kaspersky |  |
| Norton |  |
If your anti-virus program isn't listed here, let us know and we'll try to get it added!
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