• First off, we need to restore the file that was blocked.
    Select Protection and then Virus Chest.
  • Find MedalEncoder.exe, click on ... and select Restore and add exception.
  • Open up Norton Antivirus. Click on the Settings icon at the top right of the screen
  • This will pop up another window for settings, click the top left option, Antivirus. Click on the Scans and Risks tab on that same window.
  • Scroll all the way to the bottom of the window, and click on Items to Exclude from Scans
  • Click “Add Folders” at the bottom left of the window


  • In the file path, type %localappdata%\Medal, then select Add Exception.


All done!