• First off, we need to restore the file that was blocked.
    Highlight over the top icon on the left and select Quarantine.
  • Find MedalEncoder.exe, check the tick box to select it and click Restore Selected.
    A pop up will appear. Select the Restore button.
  • Now we are going to exclude Medal. Click on the Cog Wheel to go to the Settings
  • Select the Antivirus Scans tab and then select Add next to Excluded folders
  • In the file path, type %localappdata%\Medal, then click Select Folder.
  • Follow the previous 2 steps again for the Real-time Protection tab.

All done!