- First off, we need to restore the file that was blocked.
Open the Start Menu and search for Windows Security.
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- Click on Virus & threat protection.
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- Now select Protection history.
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- Look through the history list for any Threat quarantined events. Expand the section and check the Affected items section for MedalEncoder.exe.
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- Once you have found the event, click on the Actions button and select Restore.
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If Medal does not appear in the quarantine list, you can skip those steps and move on the the following steps below;
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- Now we are going to exclude Medal. Return back to the main screen and select Manage settings under Virus & thread protection settings.
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- Scroll down to the Exclusions section and select Add or remove exclusions.
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- On the new screen, select Add an exclusion and then select Folder.
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- In the file path, type %localappdata%\Medal, then click Select Folder.
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Do not worry that Windows doesn't show your added exclusion in the list. There is a bug in Windows preventing it from showing the exclusion list correctly!
All done!