In order for Medal to start recording to take clips, the Medal software requires Windows Media Pack.
This feature is only missing in Windows 10 N versions. Full versions of Windows 10 come pre-installed with Media Pack.
If you are unsure if you running Windows 10 N, you can check by:
- Open the Start Menu
- Type This PC
- Right click and select Properties
- Look under Windows edition
How to download and install Media Pack:
Once Media Pack is installed, restart your PC and you are good to go!