If you are seeing this error, this means that Medal is running 1 or more processes twice which can cause Medal to stop recording.

This could happen for a number of reasons, mainly associated with interrupted closures or crashes.

How to fix:

  • Open Task Manager with Ctrl + Alt + DELETE or Ctrl + Shift + Esc
  • Find any and all Medal Processes
  • Select the processes and click End Task

Once all processes have been terminated, restart Medal.

If the error still appears, you may need to restart your PC.

If the error still persists after a PC restart, please contact support