Why Should You Back Up Your Clips?

When you take clips using Medal.TV, they are saved locally on your PC's storage. If you lose your computer or encounter issues with your PC's storage, these local clips might be lost. To prevent this, it is essential to back up your clips, especially if you plan to change PCs or reinstall your operating system.

How to Back Up Your Clips

There are 3 methods to back up your clips:

1. Upload Your Local Clips to Medal.TV
2. Manually Back Up Your Medal Capture Folder [clips.json file]
3. Manually backing up your clips files and migrating it manually using 2 steps
   1. How to import to Medal
   2. Sync an External Recorder

Method 1: Upload Your Local Clips to Medal.TV

Uploading clips to Medal.TV is the easiest way to back them up. By uploading your clips, they become accessible from anywhere with an internet connection.

Steps to Upload Clips:

1. Trim or Upload Directly: You can either trim your clips before uploading or upload them as they are.
2. Upload: Follow the instructions in our support article How to upload to Medal.

Benefits:

• Access clips anytime, anywhere.
• No risk of losing clips due to local storage issues.

Method 2: Manually Backing Up Your Local Clips

Manual backup is more complex but possible. This method involves saving your clips and library list file to an external drive and restoring them later.

Warning: This method can be extensive and confusing. Missing a step can cause the process to fail, making it impossible to revert and try again. Avoid this method if you are not comfortable with computers.

Step 1: Check your Capture Folder Settings

• Go to Settings > Clips & Recording > Capture Folder Locationto see where are your Clips currently saved.
  • Remember where are they saved before you continue with the manual backup, you will need this in the recovery process. You can write the folder path on a notepad if needed.

Step 2: Backup your Medal Capture Folder

• Backup the whole Medal Capture Location folder. This includes the Clips folder, Editor, Thumbnails, etc, into a Backup Drivestorage that will not be wiped when formatting your PC.
  • Pay attention where Medal's Capture Folder is located. You will need to set up the exact same folder path in order for this to work.

Step 3: Backup your Library List file

• To find the Library List, follow these instructions:
  1. Open your Start Menu (the Windows icon in the bottom left corner);
  2. Type Run;
  3. Paste this into the small window that opens and hit enter;

     %APPDATA%\Medal\store

  4. Drag and drop the clips.json file into your Backup Drive.

Step 4: Restoring your Library List file

• After reinstalling your System, you will need now to restore your Local Library. You will need to first Download and install Medal for Windows once again

• Once downloaded, follow the guide below:

  1. Open your Start Menu (the Windows icon in the bottom left corner);
  2. Type Run;
  3. Paste this into the small window that opens and hit enter;

     %APPDATA%\Medal\store

  4. Drag and drop the old clips.json file into the store folder
  5. Move all the backed up Capture Folder's folder and its content to the same folder path it was before (as told to save on the Step 1)
  6. Start Medal again and Log in (it should take a while to load all your Library again)

Method 3: Manually Backing Up Your Local Clips

This method is straightforward and ensures your clips are securely backed up. Simply locate the capture folder where your clips are stored. Copy these files and transfer them to an external hard drive.

You can bring those clips back into Medal by either using the steps below:

• How to import to Medal
• Sync an External Recorder

If you are still having an issue, please submit a ticket here for assistance.