Troubleshooting Missing Mouse Cursors in Medal.TV

If you're experiencing issues with your mouse cursor disappearing while recording games using Medal.TV, you're not alone. This issue typically arises with certain fullscreen games and specific recording methods. Here's how to understand and potentially resolve the problem.

Steps to Resolve Missing Mouse Cursor Issue

1. Disable Force Window Capture
   • Go to Settings > Clips & Recording > Scroll to the bottom.
   • If Force Window Capture is enabled, disable it.
2. Turn Off Advanced Window Capture
   • Ensure that Advanced Window Capture (AWC) is turned off, as this mode has been known to cause cursor issues.
3. Enable Experimental Capture
   • Try enabling Experimental Capture under the same settings menu.
   • This option can sometimes provide a better recording experience for problematic games.
4. Disable Exclusive Fullscreen Mode
   • If the game allows, switch from exclusive fullscreen to windowed or borderless windowed mode.
   • This can help avoid cursor visibility issues by keeping the cursor within the game window.
5. Enable Cursor Trails
   • As a last resort, enable cursor trails to force the use of a software cursor, which may resolve visibility issues.
   • Note: Results may vary based on the game and system configuration.

Note

This issue is related to a known Microsoft problem, which you can follow here.

By following these steps, you can mitigate the issue of missing mouse cursors while recording. Stay tuned for updates from Medal.TV for permanent fixes.