Medal on Xiaomi Android Overlay/Button not working

Modified on Sun, 28 Jul at 2:38 AM

If you're experiencing an issue with Medal on Android not recording properly or the Medal record button disappearing, follow the steps below until the team is able to find a workaround.



Follow the steps to enable Medal to clip on your Mobile device. 
FAQ: This is a workaround also for Xiaomi / Redmi devices to work with Medal:


On your device go to your home screen/app drawer and locate the Medal application.
Long press the Medal Icon until you get a window pop up with three options and tap App info
  • Note: The pop-up may be different depending on the Android version and mobile device.
Tap Force Stop on the bottom of the screen, and then tap Okay on the new pop-up
Tap on Other Permissions
You will need to allow two permissions here.
Show on Lock Screen and Display pop-up windows while running in the background
Tap on the permissions to open a new pop-up
For both permissions, set them to Always allow
Launch Medal and you should see a notification from Medal saying Ready to Record
Launch a game and Medal should prompt you for permissions to begin recording. Tap Start now to allow Medal to clip your gameplay

If you are still having an issue, please submit a ticket here for assistance.

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