IMPORTANT NOTE: We no longer support Medal for Mac download. If you have the Medal app for Mac already downloaded, we cannot guarantee the status of the application and cannot further troubleshoot.
TABLE OF CONTENTS
Permissions
In order for the Recorder to work properly, you will need to check if all permissions are enabled for it to be able to clip.
To fix these issues, go to System Preferences > Security & Privacy > Privacy
Open System Preferences |
|
Then go to Security and Privacy |  |
Check the box next to Medal For Mac for Input Monitoring |  |
Then do the same for Screen Recording |  |
And finally again for Accessibility |  |
It is important to remember that you may need to Click the lock changes to prevent the Permissions from being modified afterwards:
You will need to choose the Quit Now option after changing these Settings for those to take effect on the app.
Troubleshooting
If you are having any other issues, please check our Support Article "Troubleshooting Medal for Mac".
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