Android FAQ's and how to report an Issue

Modified on Wed, 08 May 2024 at 06:06 PM

If you come across any bugs within our Android Recorder, we will need information about your device when you report this to us.

To make a report, you can send us a ticket!

The information we need:

  • What phone are you using?
  • What Android version is it running? (You can find this by tapping your profile on the upper left-hand Settings > About Phone)
  • Your Device ID: (You can find this by opening the Medal Recorder and tapping the Profile Icon in the top left - Settings - Advanced - Device ID for Support)
  • What game(s) were you playing?
  • What issue you are having?

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