Windows

How to Send Medal Logs
In order for our team to further investigate technical issues, we'll need to see the log files that your Medal app creates. Here are the instructions o...
Tue, 24 Nov, 2020 at 8:24 PM
How to add a Donation button to your Medal Clips
Adding a Donation button is super simple! The links we currently support: Paypal.me Patreon Donatebot.io Streamlabs If you use another service...
Mon, 22 Jun, 2020 at 4:20 PM
How to Delete Clips
Sometimes, you only want to publish your very best clips on Medal, and that's okay! If you're anything like us, you have a ton of unpublished clip...
Fri, 9 Apr, 2021 at 5:56 AM
How to enable Windows Crash Dumps
By default, crash dumps are not enabled in Windows. Some issues may require us to look at these crash dumps to understand the issue more clearly. You will n...
Mon, 5 Oct, 2020 at 9:13 AM
How to Filter Clips
Scrolling through hundreds and thousands of clips can be exhausting! That's why we added more precise filters to your clips, so that you can choose fro...
Fri, 27 Nov, 2020 at 11:46 AM
How to sync Desktop to Mobile
From your Medal Desktop App:  1. Click on Sync. This will be over the settings button on your Medal Desktop App.   2. Enter your Mobile Phone ...
Tue, 24 Nov, 2020 at 9:14 PM
How to choose your recording method
Medal offers two different recording options when it comes to capturing game play. First, our default option, Clip Mode With Clip Capture, you can ca...
Tue, 24 Nov, 2020 at 9:21 PM
How to Make Clips
TABLE OF CONTENTS Making Clips on PC Clip Mode Full Session Recording Making Clips on Mobile Making Clips on PC Clip Mode Clip mode is used...
Thu, 10 Sep, 2020 at 1:46 PM
How to whitelist Medal in your Anti-Virus
Medal is whitelisted in most big anti-virus software, but sometimes, things happen, and Medal may get picked up as a virus from your virus-protection softwa...
Fri, 27 Nov, 2020 at 12:28 PM
How to tag friends in clips
With tagging, Medal makes it super easy to tag and share clips directly to your friends! Here are the different methods you can use to tag your friends in ...
Fri, 4 Dec, 2020 at 12:03 PM