Windows
There are many reasons why installation may fail. This could be due to conflicts with other software, using an unsupported Operating System, the downlo...
Sat, 11 Sep, 2021 at 2:29 PM
Some recorders and overlays can stop Medal from being able to record your gameplay. Make sure these programs are not running while using Medal: Third-Pa...
Thu, 11 Apr, 2024 at 12:22 PM
In order for Medal to start recording to take clips, the Medal software requires Windows Media Pack/Windows Media Player to be installed and active. This ...
Wed, 8 Sep, 2021 at 9:45 PM
You can download Medal at https://mac.medal.tv Known issues: Audio isn't currently supported Also note: This version of Medal doesn't l...
Sun, 8 Oct, 2023 at 3:45 AM
Upload issues can be annoying, especially when you really want to show your friends some of your cool clips that you just captured. We've listed a few...
Sat, 11 Sep, 2021 at 3:35 PM
If your Medal interface resembles this, it's possible that Nvidia's Image Sharpening feature is active. It's worth noting that Image Sharpe...
Sun, 8 Oct, 2023 at 3:55 AM
Corsiar’s iCUE software is known to cause a couple different issues when recording. Here are a few things you can try before reaching out to support that m...
Mon, 28 Jun, 2021 at 2:35 PM
Game Audio Only is currently an experimental feature. What does an experimental feature mean? An experimental feature is a feature that is still under...
Sun, 8 Oct, 2023 at 3:56 AM
In some rare cases, Medal may collide with other programs, causing them to crash. This can be especially frustrating when it happens to a game. While we...
Sun, 8 Oct, 2023 at 3:57 AM
If you are seeing this error, this means that Medal is running 1 or more processes twice which can cause Medal to stop recording. This could happen fo...
Sun, 8 Oct, 2023 at 3:58 AM